Overhead Service Connection & Mains — Sydney Level 2 Electrician

An overhead service connection is the cable that runs from the Ausgrid network pole to your home or business — the point where the electricity network ends and your property’s wiring begins. Installing, upgrading, repairing or relocating that overhead service is Level 2 ASP work: it can only be done by an accredited Level 2 service provider authorised to connect to and disconnect from the network. Sydney Electrical Service is a licensed Ausgrid Level 2 ASP (licence 236351C). We handle overhead service connections across Sydney — new connections, single-to-three-phase upgrades, storm-damaged service replacement and relocations — and lodge the Certificate of Compliance on completion. Available 24/7.

What's Involved

Overhead service work covers the service line and consumer mains on the network side of your meter:

• New overhead connections for new builds, granny flats and subdivisions supplied from an overhead pole.
• Service upgrades — replacing an ageing or undersized overhead service, or upgrading from single-phase to three-phase supply.
• Point of attachment — installing or relocating the bracket where the service attaches to your building.
• Storm & fault repairs — re-attaching or replacing a service line brought down by wind, a fallen branch or an accident.
• Relocations — moving the overhead service for a renovation, extension or new carport.

As a Level 2 ASP we disconnect from and reconnect to the Ausgrid network ourselves, so the whole job is done by one team — no waiting on a separate network crew.

Reasons to Use This Service

• Licensed Ausgrid Level 2 ASP (236351C) — legally authorised to connect and disconnect overhead services to the network.
• One team start to finish — we handle the disconnection, the service work and the reconnection without a separate network crew.
• Certificate of Compliance (CCEW) lodged on completion, so your connection is documented and compliant.
• 24/7 response for storm-damaged or fallen overhead service lines across Sydney.

Our Process

1. Site assessment. We inspect the existing service, point of attachment and switchboard, and confirm the phases and capacity you need.
2. Fixed-price quote. A clear scope and price before we start, including any network coordination.
3. Network disconnection. As a Level 2 ASP we safely isolate the supply at the network.
4. Install or repair the service. We run, attach and terminate the overhead service to current standards.
5. Test, reconnect & certify. We test, reconnect to the network and lodge the Certificate of Compliance.

NSW Compliance

Connecting, disconnecting or altering an overhead service to the network is Level 2 Accredited Service Provider (ASP) work under the NSW network rules — a general electrician cannot legally do it. Sydney Electrical Service is an accredited Ausgrid Level 2 ASP (licence 236351C). Every connection is tested, a Certificate of Compliance for Electrical Work (CCEW) is lodged, and the work meets AS/NZS 3000 and Ausgrid’s service and installation rules.

Pricing Approach

We quote overhead service work as a fixed price once the scope is confirmed — the existing service, the point of attachment, the phases required and any height-clearance issues. As a Level 2 ASP we manage the disconnection and reconnection ourselves, so there are no surprise network charges sprung on you mid-job. Call 0433 462 902 for a fixed-price quote.

Sydney-Specific Considerations

Most of Sydney sits in the Ausgrid network area, and many older homes across the Inner West, Eastern Suburbs, the St George area and the Lower North Shore still run on overhead supply. We work to Ausgrid’s clearance and attachment rules for Sydney’s mix of narrow streets, heritage homes and mature trees, and coordinate any network shutdown required.

How This Service Is Delivered

1. Confirm it's the overhead service
   The cable from the street pole to your home is the overhead service — installing or repairing it is Level 2 work.
2. Keep clear of any fallen line
   Treat a fallen service line as live. Stay well back and keep others away.
3. Call a Level 2 ASP
   Only an accredited Level 2 provider can work on the overhead service. Call 0433 462 902, 24/7.
4. We isolate, repair and reconnect
   We coordinate the network isolation, replace or re-attach the service, then reconnect and certify.

Frequently Asked Questions